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Essay / Research Paper Abstract
A 3 page paper. Two things are certain in organizations today: change is continuous and change brings resistance and conflict. This essay discusses some of the reasons for resistance to change and reports four of Maxwell's tactics for handling this type of conflict. Bibliography lists 1 source.
Page Count:
3 pages (~225 words per page)
File: ME12_PGmxwlc9.rtf
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Unformatted sample text from the term paper:
global marketplace have been more rapid than in our experience and history. Maxwell1 said that change is the most perilous task for a leader to undertake. Enemies will sprout up
and resistance will be strong.2 Very few leaders have ever initiated changes that was not met with resistance. Maxwell points out there is a logical aspect of resistance and
a psychological aspect. The logical has to do with reason and the psychological has to do with feelings.3 It is essential for the leader to understand both aspects in the
change process because each type of resistance needs to be handled in different ways. The first thing a leader needs when moving into a change project is credibility. Credibility
will help to control some of the resistance than naturally emerges when people are asked to make changes.4 Maxwell5 says that the best way to develop credibility is to us
problem solving approaches when dealing with conflict.6 One of the ways the leader can deal with the conflict that emerges with change efforts is to understand the history of the
organization.7 For example, how has the organization dealt with change in the past? When was the last time change has taken place? If the organization has either failed in its
attempts to change or has no recent history of change, change will become more difficult because people will naturally be suspicious and anxious about any proposed change.8 The leader can
deal with this negative attitude about change by showing people how the proposed change will benefit them.9 It is a fact that people are interested in how anything will affect
them personally, what they will get out of the change. This is a natural human response. The leader must try to view the change from the perspective of the employees.10
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