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Essay / Research Paper Abstract
A 6 page paper. This paper begins with a discussion of the importance of the IS department in hospitals. It then discusses managing a diverse workforce. The writer provides an outline of questions managers should ask themselves to assure they are managing fairly. Data included. Bibliography lists 6 sources.
Page Count:
6 pages (~225 words per page)
File: MM12_PGdvshos.rtf
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Unformatted sample text from the term paper:
of the IS department, provide data regarding the cultural/ethnic/racial diversity in the nation, and discuss managing diversity, in general. The student can use this as background for their own paper,
incorporating knowledge gained from class lectures and readings about managing IS departments.] Historically, information systems in hospitals have been developed to facilitate daily operations in patient care, financial functions
and administrative support functions. During the last few years, health service administrators have begun to realize that information systems can play an important role in strategic planning and in the
strategy development in hospitals (Landis, 1991). Shortell said that if a hospital is going to be successful, "they must incorporate a strong decision support system within its executive infrastructure" (1990,
p. 72). Despite the growing recognition that information systems can be a useful and important component in gaining a competitive advantage, Austin, Trimm and Sobczak found little evidence in the
literature to suggest that hospital executives are actually using information systems in strategic planning processes. These researchers surveyed 370 hospitals, including both investor-owned and not-for-profit institutions, and found that the
chief executive officers of hospitals are generally not satisfied with the quality of the information systems in terms of supporting strategic planning environment (Austin, Trimm and Sobczak, 1993). The problems
seemed to be a lack of communication between departments and failure to seek information or data from the IS departments. The information systems department of a hospital is a
key to the success of the facility. As more and more changes occur in the health care industry, information management will become even more important because it is from this
department that other managers and directors can obtain the information they need for decision making. The supervisor of an IS department in a hospital setting faces the same kinds
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