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Essay / Research Paper Abstract
This 24 page paper looks at two key concepts in management and workplace relationships; trust and empathy (with the focus on empathy) and the ability to develop others. The paper is written in 5 parts. The first part of the paper defines the terms and looks at why they are important and how they manifest, the second part of the paper looks at scenarios that may arise where skills in these areas will be pertinent. The third part of the paper uses four self assessment tools, such as the Myers Briggs Type Indicator (MBTI) and the scores a student may have gained, the fourth part of the paper is an outline for a personal development plan and the paper then ends with a conclusion. The bibliography cites 20 sources.
Page Count:
24 pages (~225 words per page)
File: TS14_TEempathy.rtf
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Unformatted sample text from the term paper:
those of trust and empathy and the development of others. Empathy and Trust Empathy and trust are closely related, although they may be seen as different dimensions within the
role management and employment relationship task. Empathy and trust may be argued as necessary for an effective communication to take place, following on from the use of the concept within
psychological counselling models (Morse et al, 2006). Trust is a relatively simple concept, but still difficult to define, it is where individual is able to place faith and belief in
another, and may be defined by the dictionary as "the trait of believing in the honesty and reliability of others" (dictionary.com, 2008). There are a number of definitions of trust,
but the important issue in terms of trust and empathy is the way in which trust can be gained, with empathy playing an important role in the way that the
trait and characteristics which will allow another person to place faith and belief in another individual are created and maintained. Empathy is an interesting concept, from which can be difficult
to define. Some of the earlier definitions come from Carl Rogers (1957), he stated that empathy, was the ability for the individual to see the world from the clients perspective
as if it were their own, but still retaining the as if quality. This is an older definition of empathy within the nursing environment, which is one which appears to
be aligned with many of the more welcome concepts of empathy, which also cross over with the concept of trust. More recently Olson and Hanchett (1997) have given a
very clear and simple definition of empathy, defining empathy as the level of accuracy of our perceptions of others. This may be oversimplified and is also a very one-dimensional definition
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