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Essay / Research Paper Abstract
This 8 page paper looks at scientific management and human relations management models, discussing the underlying concepts of the models and considering their advantages and disadvantages as well as their applications in the fast food industry. The bibliography cites 7 sources.
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8 pages (~225 words per page)
File: TS14_TEMcDmanth.rtf
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which is based on scientific management in order to achieve the speed and the level of output required. However, when looking at the way these types of jobs are managed
there are also other theories which can be seen at work within these types of company, including the human relations school of thought. The way these can be seen, along
with their advantages and disadvantages can be considered by looking at each theory and assessing and the way it appears to manifest in the fast food industry. There
have been many theories which have been used to transform a workplace environment. Scientific management may be seen as the first of these. The major proponent being Taylor, his ideas
and studies were based on the theories of economist Adam Smith and his model of economic man1. Taylor dissatisfaction with the way the workplace was organized, believing that the arrangements
were still leaving workers too much discretion and the potential of the workplace was not being maximized. Taylor argued that even though tasks had been broken down into component parts
during the industrial revolution workers still retained discretion on how to perform tasks. Taylors theories were designed to put management in
control, designing, using scientifically measured studies these, the most efficient work methods and then organizing the and controlling workers to ensure maximum efficiency (Huczyniski et al, 2003).Job design would involve
the standardization procedures and tools, then the one best method would be dictated to the most suitable employee, should perform the task in their machine like manner. The tasks were
broken down into the smallest components which would acquire the issues give or training. John Childs describes this as the three Ss; specialization, standardization and simplification (Huczyniski et al, 2003).
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