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Essay / Research Paper Abstract
10 pages in length. The historic relationship between supervisor and subordinate has often been described as tenacious at best and downright offensive at worst. That bosses too readily don an attitude of inaccessibility by way of poor communication and listening skills speaks to the prevalence of unsatisfactory interaction where working relationships are concerned. Whetten et al (2005) duly point out how possessing exceptional listening skills "is neither easy nor automatic" (p. 228) but instead requires one to develop "the ability to hear and understand the message sent by another person, while at the same time helping to strengthen the relationship between the interacting parties" (p. 228). As such, the only way in which businesses can thrive from an internal perspective is by cultivating a strong – and sincere – approach toward communication and listening skills that are adopted by every level of the corporate ladder. Bibliography lists 5 sources.
Page Count:
10 pages (~225 words per page)
File: LM1_TLCListnComm.rtf
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Unformatted sample text from the term paper:
poor communication and listening skills speaks to the prevalence of unsatisfactory interaction where working relationships are concerned. Whetten et al (2005) duly point out how possessing exceptional listening skills
"is neither easy nor automatic" (p. 228) but instead requires one to develop "the ability to hear and understand the message sent by another person, while at the same time
helping to strengthen the relationship between the interacting parties" (p. 228). As such, the only way in which businesses can thrive from an internal perspective is by cultivating a
strong - and sincere - approach toward communication and listening skills that are adopted by every level of the corporate ladder. II. DESCRIPTION OF GROWTH AREA
Effective business communication is an essential component in todays commerce. Without it, there can be little if any cohesion among employees, management and consumers (Whetten
et al, 2005). In order to establish this basis of communication within the workplace, employers have to abandon their supervisory egos in exchange for an atmosphere of openness, encouragement
and teamwork. For the most part, the concept of business communication - when implemented correctly - can be the difference between a productive organization and one that cares little
about its workforce (Whetten et al, 2005). When communication from mindful listening is at its full potential, it can make the workplace a paradigm of teamwork. However, if
the arrangement is pushed upon people without competent leadership at the helm, communication can do more harm than good. Harold had supervised the
entire customer service department of an extraordinarily busy, family-operated consumer electronics company for the past twenty-five years. Having hailed from a time when the boss is the boss no
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