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Essay / Research Paper Abstract
A 15 page paper that provides an ethical analysis of this famous case of the spilled coffee. The facts are first related and discussed, including those that did not get published in the media. For example, Liebeck, the plaintiff, was not driving the car and the car was not in motion when the coffee spilled. Another example: more than 700 similar complaints, customers being burned by the coffee, had been made against McDonald's over the previous ten years. The basic tenets of product liability laws are then reported. This is followed by an analysis of the case in terms of the principle of utility (utilitarianism), and the principles of justice, rights and caring. The writer then comments on how they would have voted had they been on the jury and why. Bibliography lists 10 sources.
Page Count:
15 pages (~225 words per page)
File: MM12_PGmcdcfe.rtf
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Unformatted sample text from the term paper:
coffee (ATLA, n.d.). The grandson pulled forward and stopped the car so that Liebeck could add cream and sugar to her styrofoam cup of coffee (ATLA, n.d.). The woman put
the coffee between her legs to take the lid off, as she did, the cup spilled into her lap (ATLA, n.d.). Liebeck was wearing sweatpants that day, which absorbed the
hot spilled liquid holding it next to her skin (ATLA, n.d.). Liebeck suffered 3rd degree burns "over 6 percent of her body, including her inner thighs, perineum, buttocks, and
genital and groin areas" (ATLA, n.d.). She was subsequently hospitalized for eight days (ATLA, n.d.). Her say included skin grafting on the worst areas of the burn (ATLA, n.d.; Balllin
& Associates, n.d.). She "also underwent debridement treatments" (ATLA, n.d.). Liebeck, age 79 at the time, tried to get McDonalds to pay her $20,000 (ATLA, n.d.; Balllin & Associates, n.d.).
Her claim was rejected (ATLA, n.d.). The woman initiated a lawsuit after the company refused her claim (ATLA, n.d.). As the stages of a lawsuit progressed, it was learned during
the discovery phase that McDonalds coffee was served at a temperature that ranged between 180 and 190 degrees Fahrenheit (ATLA, n.d.; Balllin & Associates, n.d.). This was the temperature advised
for optimum taste of the coffee (ATLA, n.d.). It was also determined that other restaurants served their coffee at a temperature 40 degrees cooler, between 135 and 140 degrees, which
is also the temperature most people serve coffee in their homes (ATLA, n.d.). McDonalds own quality assurance manager would subsequently testify that there is high risk for burns when any
food is served above 140 degrees, and, since the coffee was served at 180 to 190 degrees, it could not be drunk right away without scalding ones mouth (ATLA, n.d.).
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