Sample Essay on:
Leadership at British Airways; Problems and Recommendations

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Essay / Research Paper Abstract

This 23 page paper looks at a firm where there is poor leadership, examines the problems and makes recommendations for the future. British Airways is a major airline, the firm has a reputation for good service, but the firm has a long term problem with managing the employment relationship. The paper examines the problems in the employment relationship and the way that these relate to leadership, looks at the leadership style and then makes recommendations on how the situations may be improved. The bibliography cites 20 sources.

Page Count:

23 pages (~225 words per page)

File: TS14_TEBAleader.rtf

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Unformatted sample text from the term paper:

Style 18 3.2.2. Democratic Style 20 4. ADVICE FOR BA 22 REFERENCES 25 Executive summary British Airways is a major international airline, despite the good reputation to the firm has full service and standards there are some major, long-term problems in terms of leadership in the context of employee relations. Despite the firm remaining profitable at a time when other airlines are facing difficulties, and the need to maximize issues of resources for the forthcoming difficult conditions, the company still has difficult relationships with the employees. There are a large number of industrial disputes over the years, and in recent years agreements have been reached prior to industrial action being taken, but the underlying clash between management and employees has remained in place. It may be argued that the leadership style; an autocratic style, rather than the democratic leadership style, is to blame. Therefore, this paper recommends that the company adopts a more inclusive approach and utilizes a democratic style of leadership, ensuring the values and culture of the company adapts to reflect this change in leadership style. 1. Introduction There is a great deal of evidence that a leader sill have a high level of influence ion an organization, impacting in the strategies that are adopted, determining goals and creating or influencing culture (Mintzberg et al, 2008; Baumol, 1967). Furthermore, there is also research that indicates the leadership style of leadership and the way it fits in with a company and the market can have a direct influence on the performance of the firm (Van Clieaf, 2001). Leadership is therefore a very important in a firm, but it is not only at the top level it is important, the way that it emanates down the hierarchy and influences employees workplace attitudes and behavior is also important, ...

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