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Essay / Research Paper Abstract
This 3-page paper discusses knowledge management workers and the type of organizational environment in which they would do well. Bibliography lists 2 sources.
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3 pages (~225 words per page)
File: D0_MTknowwork.rtf
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Unformatted sample text from the term paper:
were judged worthy based on output and time spent at work. These days, as we move from a manufacturing to a service/knowledge economy, the profile of the typical employee has
changed as well. One thing that is for certain is most hierarchical, bureaucratic organizations do not suit the knowledge worker all that well.
Child defines knowledge work as activity "relating to the creation and distribution of information" (p. 37). The knowledge worker, therefore, is one who has a great deal of information
and knows how to use it for the benefit of the organization. It can be assumed, from this definition, that a
knowledge worker isnt going to survive too long in an typical organizational structure; one that has layers of bureaucracy and hierarchy. In such a system, the knowledge worker would either
be slotted into a job to which he/she has not been suited, or might end up being fired for knowing more than the boss. Furthermore, such hierarchical organizations tend to
not focus on learning - again fearing that the more employees know, the more theyll be likely to skedaddle to the competition.
What, then, is a positive environment for the knowledge worker? Benest points out that competitive salaries and benefits is only a start when it comes to recruiting and retaining the
knowledge worker (p. 21). He notes that organizations need to focus on cultures to respond to employee values (Benest 21). For one thing, employees need both meaning and challenge in
their jobs; meaning is the most powerful behavior and motivator, while challenges help stretch and teach the employee (Benest 21). The trick here, of course, is to stretch the employee
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