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Essay / Research Paper Abstract
This 10-page paper explains possible implementation of a knowledge management system for IBM. Bibliography lists 4 sources.
Page Count:
10 pages (~225 words per page)
File: D0_MTknmanibm.rtf
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Unformatted sample text from the term paper:
current incarnation, International Business Machines Corp. (IBM) is the worlds largest information technology company (Datamonitor, 2008). Operating in 170 countries and employing more than 386,000 people, IBM offers services including
business consulting, software and hardware, fundamental research, component technologies and financing (Datamonitor, 2008). The majority of the companys products and services are related to advanced information technology (Datamonitor, 2008).
The company operates through five segments: global technology services, global business services, systems and technology group, software, and global financing (Datamonitor, 2008).
Global technology services and global business services are organized under the Global Group umbrella. Global services provides IBM software and hardware and
other supplier products to its clients (Datamonitor, 2008). Systems and technology offers IBM clients systems and solutions with advanced storage capabilities
and computing power (Datamonitor, 2008). Approximately 55% of the systems are through business partners, while 45% are sold direct to end-user clients, and more than 40% are distributed through the
companys Internet portal, ibm.com (Datamonitor, 2008). The companys software segment is made up of middleware and operating systems software (Datamonitor, 2008).
Middleware helps clients integrate systems and applications over a standard software platform (Datamonitor, 2008). Finally, the global financing segment has three
lines of business: client financing, commercial financing and remarketing (Datamonitor, 2008). In the past decade, IBM has moved from a focus
on hardware and laptops, and instead, is putting a focus on consulting and software development and distribution (Datamonitor, 2008). Along those lines, the company has acquired smaller software and systems
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