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Essay / Research Paper Abstract
This 12 page paper is a job analysis of the crew member or employee seen in fast food or burger restaurant chains such as McDonalds, Wendy's or Burger King. The paper outlines the skills knowledge and an attitude required, looks at the job content and examines the reporting relationships. The bibliography cites 11 sources.
Page Count:
12 pages (~225 words per page)
File: TS14_TEjobMcD.rtf
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Unformatted sample text from the term paper:
performed by those with special needs. An accurate job analysis may help to reduce the potential for misunderstanding and a gap between the employee and employer expectation and can indicates
areas where there is ambiguity. Job analysis is not limited to upper and middle management function, but will also be seen at all levels. The shop floor workers are essential
to the functioning of any organisation and as such there is the need to determine the jobs at this level with an analysis. One of the most visible but
often overlooked jobs are the jobs of those in the fast food industry. May students and young people will take on one of these jobs for a short period of
time whilst still at school, but not usually as a career. However, these jobs form an important part of the economy. If we undertake an analysis of a fast food
worker, such as an employee of McDonalds, Burger King or Wendys the jobs will be broadly similar. 2. Job Statement The role of a crew member is one that is
flexible. The purpose of the company is to sell fast food items to the general public from the restaurant facilities. The role is to carry out the operational function of
transforming the raw ingredients into the finished product and delivering the experience and service promised by the marketing. In reality this means food preparation and delivery, cleaning, quality control, taking
money and ensuring that the environment in which the food is eaten is as expected, clean and comfortable. This also includes ensuring the locality within which the restaurant is placed
remains clear of litter form the restaurant. There is also the need to interact with the customers, such as talking to children and passing the time of day with other
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