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Essay / Research Paper Abstract
4 pages in length. Determining whether Information Systems Management (ISM) in the Military serves to improve the conditions of military operations or has led to a greater threat is best achieved by analyzing James H. Ward's article in the November, 2003, issue of SIGNAL Magazine entitled "Army Transforms Information Systems Management Paradigm." According to Ward, the implementation of ISM is not only a primary force in strengthening Army communication and service, but it is sorely overdue. The counter argument to Ward's enthusiastic response is that while technology is certainly a viable and valuable commodity in today's military, there are lengths to which the Army should not go when it comes to potential breach of security. Bibliography lists 3 sources.
Page Count:
4 pages (~225 words per page)
File: LM1_TLCWardRv.rtf
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Unformatted sample text from the term paper:
by analyzing James H. Wards article in the November, 2003, issue of SIGNAL Magazine entitled "Army Transforms Information Systems Management Paradigm." According to Ward (2003), the implementation of ISM
is not only a primary force in strengthening Army communication and service, but it is sorely overdue. The counter argument to Wards (2003) enthusiastic response is that while technology
is certainly a viable and valuable commodity in todays military, there are lengths to which the Army should not go when it comes to potential breach of security. Methodology for
Ward (2003) to draw his conclusion is based upon anecdotal evidence that pertains to what he expects will occur based upon the rather limited knowledge of what has already taken
place. By virtue of endorsement from "a team of service visionaries" (Ward, 2003) that delved into both the private and public sector, the application of such a large-scale approach
to service-level management - heretofore unprecedented at such a comprehensive degree - was deemed both warranted and feasible from a military standpoint without the caveat of safety concerns. "When
the Army can merge the performance-based information from SLM with the capabilities-based metrics in the information technology metrics program and in installation status reports, it becomes more efficient and effective"
(Ward, 2003). The logic behind Wards (2003) endorsement of ISM for the Army is based upon the significant need to augment the current manner by which this military faction
operates from an internal perspective. The author notes how the primary component to making this transformation work is implementation of a service management program that spotlights a single objective:
to "put the customers in the drivers seat by focusing on their requirements, while developing service standards that are measurable and negotiable" (Ward, 2003). Ward (2003) declares the implementation of
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