Sample Essay on:
Information Management at Amazon.com

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Essay / Research Paper Abstract

An 8 page paper discussing the problems leading Amazon.com to redesign its inventory management systems to reflect almost-real time quantities to customers. There are at least two lessons to learn from Amazon.com relative to IT use: (1) the "best" solution is not always the most costly; and (2) regardless of how good and useful they might be, systems always can be improved. Bibliography lists 7 sources.

Page Count:

8 pages (~225 words per page)

File: CC6_KSitAmazon.rtf

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Unformatted sample text from the term paper:

small, private company. It appears to make only limited use of information systems on the level of e-business; it is too small to have been written about in business magazines or trade journals; and it is a private company on which it is difficult to find information as an outsider. Executive Summary Amazon began operations in 1995, and the fact it survived the tumultuous ride that the Internet and all of the technology sector went through in the ensuing years is miraculous in itself. The fact that it was able to remain in business without showing any profit at all for the better part of nine years pushes Amazon into the realm of "miracle company." It managed to stay in business far longer than most that refuse to show a profit at the end of the year. As Amazons popularity grew in advance of its IT capabilities, Amazons business grew beyond its original approach to managing it. It alienated customers before improving inventory management systems, but operation today is much more effective - in large part because of the improvements that Amazon made several years ago. Amazon.com In 1995, it was a given that anyone purchasing goods from an online retailer would need to supply a credit card in order to complete the purchase. Many etailers provided an option for completing orders by telephone, so that customers could avoid entrusting credit card numbers to the nebulous ether that might or might not be secure. Not Amazon. From the beginning, it dictated that it would retain all customer information as a "convenience" for customers, without making any assurance as to the security in ...

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