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Essay / Research Paper Abstract
This 10 page paper discusses ways to enhance or improve a company's performance. Some topics included are the three major categories of a 'smart organization'; the skills and attributes of effective leaders; general methods to improve company performance, such as benchmarking, business process re-engineering and others; and the importance of motivating employees, which includes a brief overview of Maslow's Needs theory and Herzberg's job enrichment theory. Bibliography lists 12 sources.
Page Count:
10 pages (~225 words per page)
File: MM12_PGimpor.rtf
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to exist but some theorists believe that inertia can provide some organizations with some short-term competitive advantage but at the same time, organizations must advance and improve in order to
gain a greater market share (Druckman, Singer and Cott, 1997). Organizations must also be compatible with the environment if they are to survive (Druckman, Singer and Cott, 1997). Furthermore, organizations
must be able to adapt quickly in todays complex environment (Druckman, Singer and Cott, 1997). Matheson and Matheson (2001) asserted organizations that applied nine principles of the smart organization performed
better. Application of these principles result in a high IQ corporation and "the high-IQ organization has almost five times the chance of being a top performer than its low-IQ counterpart"
(Matheson and Matheson, 2001, p. 49). The nine principles are grouped into three crucial functions (Matheson and Matheson, 2001), which are described briefly here: 1. Achieve Purpose: Any organization
needs to know where they want to go; this is the vision and the goal for the organization and everyone in the organization needs to know what the vision and
goals are (Matheson and Matheson, 2001, p. 49). Lacking this, the company has no idea whether or not it is successful. This principle inherently includes value creation, developing alternatives, and
continual learning (Matheson and Matheson, 2001, p. 49). 2. Understand the Environment. No one can predict the future with absolute accuracy, therefore, organizations must be able to deal
with the uncertainties that exist and work to manage risk effectively (Matheson and Matheson, 2001, p. 49). The organization needs to use systems thinking to understand what the long-term effect
is of any decision made (Matheson and Matheson, 2001, p. 49). 3. Mobilize Resources. Strategic planning and strategic management are needed in order to utilize resources in the most
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