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Essay / Research Paper Abstract
This 6 page paper discusses proper B2B (business to business) communications and gives examples of proper letters between two companies. Bibliography lists 4 sources.
Page Count:
6 pages (~225 words per page)
File: KV32_HV678332.rtf
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Unformatted sample text from the term paper:
time to reread their work. Sending messages off without proofreading them can lead to odd - and sometimes hilarious - communications. But in business, poor communications skills can cause real
problems, not least of which may be a sudden drop in profits. This paper analyzes three business-to-business messages using the communications process, and discusses how they could be improved. The
paper also includes two business-to-business letters, one suggesting a working relationship and the other turning down the proposal; the paper concludes with a discussion of the business communications process. Discussion
The three messages come from three different places: one is a letter, one is a website, and the third is an email. First, we turn to a brief discussion of
the method of analysis, which is the communication process. Communication follows a definite pattern: a person creates a message, sends it, it is received and "translated" and so on. If
there is a mis-step at any stage of the process, the message will be garbled. According to a simple model, the communications process is as follows: the message moves from
the source through some sort of "encoding," then moves through a communications channel to a "decoding" process and then finally to the receiver (Horton, 2008). Horton suggests that the process
is actually far more complex and using overly simple models to describe communications has "damaged eh understanding of what it takes to communicate" (Horton, 2008, p. 7). His description
of the process is far more nuanced that the model above. First, the sender and receiver have to be in a common environment if meaningful communication is to take place
(Horton, 2008). By this Horton means that the communication will result in action, and each person has a "common understanding or potential to achieve a common understanding" (Horton, 2008, p.
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