Sample Essay on:
Implications Of Implied Warranties In The Technology Sector

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Essay / Research Paper Abstract

16 pages in length. Accountability and quality have long been the watchwords of commerce; no matter the product or service, consumers were secure in the notion that what they purchased was going to be in working condition as indicated by package claims or advertisement; if the item or repair was faulty, customer service would happily replace the product or rectify the problem. Today, however, the aspect of implied warranty whereby consumers are led to believe a product will operate as represented has become as worthless as two-dollar bill: No matter what implied claims are made with regard to product performance and/or effectiveness, the company can relieve itself of all liability with the caveat that items are sold on an 'as-is' basis. This new-fangled breach in business accountability presents a particularly significant problem in the arena of Information Technology, especially when - for example - the developer had previous knowledge of faulty software yet put it on the market anyway knowing he was not legally responsible for residual effects caused by the product. Bibliography lists 11 sources.

Page Count:

16 pages (~225 words per page)

File: LM1_TLCWarrntImp.rtf

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Unformatted sample text from the term paper:

be in working condition as indicated by package claims or advertisement; if the item or repair was faulty, customer service would happily replace the product or rectify the problem. Today, however, the aspect of implied warranty whereby consumers are led to believe a product will operate as represented has become as worthless as two-dollar bill: No matter what implied claims are made with regard to product performance and/or effectiveness, the company can relieve itself of all liability with the caveat that items are sold on an as-is basis. This new-fangled breach in business accountability presents a particularly significant problem in the arena of Information Technology, especially when - for example - the developer had previous knowledge of faulty software yet put it on the market anyway knowing he was not legally responsible for residual effects caused by the product. "There is an old legal maxim, There is no right without a remedy. As a customer, you dont have any rights (such as the right to software that works) unless you have some way to make the publisher give you working software or reimburse you for your losses, caused by the software" (Kaner, 1997). II. DEFINITIONS Warranties help to protect consumers from shoddy workmanship and defective products. The small print on the back of a package or bottom of a service contract provides all the details customers need to know; however, it is often to evasive or cluttered with legalese for laypeople to clearly comprehend. Information Technology appears to have perpetuated the problem by adding a new twist to a very old tactic whereby consumers are inadvertently left holding the bag: refusing to take responsibility for a products quality by slapping an as-is warranty that implies the consumer takes his chances when purchasing the ...

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