Sample Essay on:
IT Upgrade at HHH: Work Analysis

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Essay / Research Paper Abstract

A 3 page paper assessing the current information systems of a home health agency in the context of work-centered analysis. Proposed IT system changes will positively affect architecture, performance and infrastructure, but they will greatly reduce the level of risk at which the company operates on a daily basis. Includes a chart. Bibliography lists 1 source.

Page Count:

3 pages (~225 words per page)

File: CC6_KSitUseHHH2.rtf

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Unformatted sample text from the term paper:

work-centered analysis (WCA) framework is one that takes on the appearance of a pyramid in which customers occupy the apex point and are supported by products underneath. Below both of these, forming the base of the pyramid that holds up and supports all other aspects of the business are the business processes by which the company conducts its business and serves its customers. Assessing HHH According to WCA Within the business process pyramid base are participants, information and technology. Participants are those who perform the work prescribed by the organizations business processes. Information is that which is used by participants to perform their duties; the technology component is that affecting participants ability to perform their jobs (Overview, n.d.). This information can be viewed from five perspectives, each of which has the ability of informing assessment of current conditions and proposed changes. Perspectives from which the WCA framework can be viewed emphasize architecture, performance, infrastructure, context and risk. For HHH, the first four of these are adequate for HHHs needs at present but not for the future as the company approaches capacity with current systems. The final one, risk, is not adequately met at all in HHHs current business process structure. Altering the architecture, performance and infrastructure perspectives preserves the context in which the company operates while also mitigating the risks it faces in the course of its business. * Architecture. Creating a new architecture that will enable visiting nurses to communicate with the company at any time and from any location enables the agency to pass on immediately any change in care a doctor may order for a patient. * Performance. System reliability and availability directly affects ...

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