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Essay / Research Paper Abstract
7 pages in length. The writer discusses four aspects of hospitality training, including how a particular instructional provider delivers the program; the modes of delivery it utilizes; issues that may affect the learner; and available resources. Bibliography lists 7 sources.
Page Count:
7 pages (~225 words per page)
File: LM1_TLChospi.rtf
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Unformatted sample text from the term paper:
October 1999 paper properly! I. HOW IS PROGRAM DELIVERED? The Hotel School of
Mauritius, which was founded in 1971, delivers its hospitality program by means of instilling in its students the utmost sense of efficiency, productivity and profitability. Without this desire for
excellence, it can be argued that one would not have the wherewithal to succeed in the hospitality industry. Training center manager Renaud Azema addresses this concept by asserting that
the hospitality industry is not an appropriate career choice for everyone; in fact, the business of customer service is reserved only for those who enjoy helping others. Azemas program
is delivered through an understanding that nothing less than total commitment is required of the schools students, effectively establishing a foundation of quality upon which the entire hospitality industry is
based. "That is the reason for our total commitment in our search for quality and for the satisfaction of all our clients" (Azema, 1999, p. hotel-school/). II. MODES
OF DELIVERY The courses provided at the Hotel School of Mauritius address all the objectives of service in the hospitality industry. It is their primary concern to "answer continuously
to the needs of the local and regional industry by adapting our programmes to its requirements" (Azema, 1999, p. hotel-school/). By means of a close associations with school management,
the students are afforded activities that enable them to remain in constant contact with industry professionals in order to gain a more significant understanding of what will be expected of
them once they have graduated. Courses utilized by the schools instructors effectively incorporate an individualized approach, as a number of the teachers not only impart upon their students the
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