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Essay / Research Paper Abstract
A 10 page paper reviewing five articles for their applicability to
TQM and grounding in real-world situations. As Total Quality Management (TQM) grew to
become the fad of the 1980s, myriad companies sought to implement what they believed would
represent TQM in their organizations. Few chose to implement the principles of TQM as they
had come to be defined; fewer still realized that TQM in its most successful implementations is as
much a management philosophy as a method of increasing productivity while simultaneously
reducing costs. Five articles have been consulted for this paper, not all of which directly address
TQM. All are applicable to a discussion of the topic. Three provide a clear understanding; two
illustrate their authors' confusion over what TQM is meant to be. Bibliography lists 5 sources.
Page Count:
10 pages (~225 words per page)
File: CC6_KS-TQMedu-M.wps
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