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Essay / Research Paper Abstract
This 5 page paper descibes how to have fun at work if you're a mortgage loan officer. This uses the so-called 'FISH!' theory, which was taken from fishmongers in Seattle, Washington who enjoyed their work throwing fish to one another. Bibliography lists 1 source.
Page Count:
5 pages (~225 words per page)
File: D0_MTworfis.rtf
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Unformatted sample text from the term paper:
wants desperately to leave. However, like various employee motivation ideas that come about, one worker discovered such a link, and as a result, has come up with a corporate learning
concept that has led to greater enthusiasm on the job, general overall job satisfaction and productivity. The question is, how does the "fish concept" work for a mortgage loan officer
whose main job is crunching numbers to ensure that a potential homeowner can pay the monthly payment? This paper will define the "fish" concept, and see how it works with
our mortgage loan officer. The "fish" management philosophy actually comes from a corporate learning film entitled Fish! (Copeland, 2002). Released during June 1998,
Fish! documents the working style of fishmongers at the Pike Place Fish Market in Seattle (Copeland, 2002). In this film, fish sellers toss trout and salmon back and forth to
each other almost like a game, in what writer Lee Copeland has termed an "upbeat and playful style" (Copeland, 2002). The idea behind this is that if fishmongers can toss
smelly fish between one another enthusiastically, so can corporate employees (Copeland, 2002). In other words, employees need to adopt a playful attitude about work - and need to go the
extra mile to meet customers needs (Copeland, 2002). From the film came a book by Stephen Lundin, Harry Paul and John Christensen called Fish! A Remarkable Way to Boost Morale
and Improve Results (Copeland, 2002). The book also focuses on the Seattle fishmongers, and adds to it a fictitious department head who is responsible for managing a "rough-and-tumble" group of
employees (Copeland, 2002). This department head, worn out and emotionally bruised, stumbles into the fish market, sees the crew of high-energy and happy fishmongers at work, and returns to the
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