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Essay / Research Paper Abstract
An 8 page paper assessing the potential usefulness of applying ABC to the food service operation at the Palace Hotel Guam. ABC has been replacing traditional costing methods in manufacturing settings for years, but it is not often applied to or used in service settings and for the most part is practically unknown in restaurant and hotel businesses. The paper moves through several modules to conclude that ABC could be valuable for the Palace. Bibliography lists 6 sources.
Page Count:
8 pages (~225 words per page)
File: CC6_KSacctABCpalaHot.rtf
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Unformatted sample text from the term paper:
The Palace Hotel Guam is aptly named. A sparkling white pyramid of more than 400 guest rooms set in the breathtaking beauty of Oceania, the hotel offers banquet
spaces, several pools and a selection of restaurants. The pictures at the hotels website are beautiful, but of eleven Tamuning hotels reviewed at
a travel site, the Palace was the least popular (Tamuning Hotels, 2006). Of note is that a review posted in February 2006 was far more complimentary than those posted
more a year before; it appears that the hotel has been addressing some of the points of complaint. The reviewers note that the hotel is clean but worn; the
hotels website does not state that renovation is underway but suggests that rooms are in the process of being updated. The most recent
review is full of praise for the hotels buffet, however. Because food service is an area that appears to be working well, it is the focus of assessment for
applicability of activity-based costing. Module 2 Raab and Mayer (2004) report that ABC increasingly has been replacing or augmenting traditional costing methods in
diverse industries during recent years. Despite "this trend in manufacturing, ABC systems have made few inroads in the services and hospitality sector, particularly in the restaurant industry" (Raab and
Mayer, 2004; p. 79). The results of a survey of restaurant controllers in the United States showed that "the use of ABC in the restaurant industry is almost non-existent"
(Raab and Mayer, 2004; p. 79). Assessment of activities at the Palace Hotel reveals similar findings. The condition of the hotels guest
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