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Essay / Research Paper Abstract
This 5 page paper looks at the way motivation takes place in a real organization and compares it with motivation theory. McDonalds is used as an example, examining the different motivation tools that are used and considering the difference between the shop floor workers and the management. The bibliography cites 3 sources.
Page Count:
5 pages (~225 words per page)
File: TS14_TEMmotive.rtf
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Unformatted sample text from the term paper:
the theories may be seen in action, with differentiation made between the shop floor workers and the management. When looking at the motivation tools and approaches there are manifestation of
both economic man associated with scientific management and social man associated with the human relations school of thought in the way that there both job design and rewards take place.
There is an interesting hierarchy that is recognised in the restaurants. At McDonalds there are shift managers, a supervisor in charge of
the kitchen area, possibility another in charge of the till area and then there will be another individual in charge of overseeing the way that the lobby area is looked
after. There is a high level of supervision, and there are not only these supervisors referred to as floor managers, there is hierarchy which starts with crew members referred
to as the training squad responsible for ion the job training, as well as assistant mangers and a store manager. This may be seen as a structure that reflects
an organization that is using a bureaucratic approach and is aligned with scientific management. The different roles may be considered. Looking specific
at the crew member role, these are the individuals the cook the food and serve customers, these are hourly paid staff where there appears to be a predominate focus on
aspects of scientific management, jobs are divided into small component parts for the employees to perform on a repetitive basis. Here there is the potential for negative aspects associated with
scientific management are overcome. The general approach appears to resemble the scientific management model where motivations is assumed to be economic,
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