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Essay / Research Paper Abstract
13 pages in length. With the Dell Corporation as focal point of this paper, the writer will embark upon a journey of exploration into the strategic plan of Total Quality Management (TQM) as a means by which to improve upon the company's already winning approach to management/employee issues. Bibliography lists 9 sources.
Page Count:
13 pages (~225 words per page)
File: LM1_TLCEvalS.rtf
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Unformatted sample text from the term paper:
9 sources. TLCEvalS.rtf EVALUATING THE IMPLEMENTATION OF A STRATEGIC PLAN by (c) December 2001 -- for more information on using
this paper properly! I. INTRODUCTION With the Dell Corporation as primary focal point of this paper, the writer will embark upon a journey of exploration into the strategic plan
of Total Quality Management (TQM) as a means by which to improve upon the companys already winning approach to management/employee issues. II. RECOGNIZING THE NEED FOR TQM AS A
STRATEGIC PLAN In this day and age of striving for a better way to address business and the atmosphere it creates, total quality
management (TQM) has been heralded as a means by which to achieve the desired outcome. In what has been described as a method of management that stresses its focal
point -- and bottom line -- upon utmost quality, there are a number of considerations with regard to its implementation in the Dell Corporation. Understanding the implications of TQM
is the first barrier to overcome if one is to truly reap the benefits of this relatively new and untapped business strategy. In assessing just what TQM represents within
the Dell workplace, it is for the student important to consider the following qualifications of definition: "...An interrelationship between the organizations culture; its relations with its customers, both external
and internal; the use of organizational teams and cross functional teams; an emphasis on problem solving using teams as just mentioned, and Shewharts wheel - plan, do, check, act; recognition
of the need for continuous improvement; and the use of measurement to evaluate systems and practices and to indicate the effectiveness of improvement efforts" (Westbrook, 1993, p. 1).
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