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Essay / Research Paper Abstract
This 7 page paper looks at the development of a system inquiry using a code of ethics of the foundation. The paper considers the importance of the code of ethics in business decision-making, using the example of insurance company, and then considers the way a system of inquiry can be developed. The paper looks at the issues from a practical and philosophical perspective and discusses the potential impact on employees and the organization as a whole. The bibliography cites 6 sources.
Page Count:
11 pages (~225 words per page)
File: TS14_TEsystemethics.rtf
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Unformatted sample text from the term paper:
employees and the customers. In some businesses the decision will have a more personal and emotional outcome than in others. In firms, such as insurance companies, for example, The American
Family Insurance, where decisions can impact on what claims are met and the way in which claims are met., the decisions can be very important to policy holders, and in
the case of health insurance may be interpreted as meaning the difference between life and death. In many cases decisions will be easy to make, but in others there may
be a number of issues to consider and the perspective of those making the claims will be subjective. There are instances where the needs and desires of the customers may
clash with the business goals and polices of the firm. Where decision need to be made in order to determine a course of actins, whether it is in relationship
to a claim, or if it is in relationship to other aspects of business such as HRM or strategy, the company needs to ensure there is a robust system of
enquiry. Where decisions are difficult there is increased pressure on those who are making the decision, so a clear and reliable framework can help to guide the decision making and
create a firm foundations that will help to ensure that the outcomes are the best possible and maximise the available resources in the way decisions are made and outcomes are
acted upon. One tool that is important in the decision making area, especially for an insurance company, is that of the ethical perspective. Ethics can be subjective, but the majority
of insurance companies will have created codes of ethics by which set out a framework for the expected standards of corporate and employee behaviour in specific areas of operation. In
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