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Essay / Research Paper Abstract
This 10 page paper presents a comprehensive literature review. This objective study highlights the way in which employees utilize the Internet at their places of employment as well as noting the problems such activities may cause. Employer liability is a significant concern. Other issues addressed include the way in which Internet use can lead to a hostile work environment, loss of productive time and other problems. Bibliography lists 15 sources.
Page Count:
10 pages (~225 words per page)
File: RT13_SA005net.rtf
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Unformatted sample text from the term paper:
There is much literature which looks at the subject of Internet access in the workplace and how it can open up a firm to a variety of problems. For example,
one survey of top executives spanning 200 companies revealed that one in five had disciplined employees due to the abuse of their Internet connections at work ("One," 1997). Disciplinary measures
ranged from simply removing the employee from the ability to use the Internet all the way up to dismissing the employee from his job (1997). The most common problem
noted was the viewing of pornographic materials on the web (1997). There were other problems as well including online shopping, entering chat rooms, gambling and downloading pirated software, all on
company time (1997). In the sample used, close to two-thirds of the larger companies surveyed monitored employee Internet behavior (1997). From this study it was learned that larger companies are
more likely than smaller businesses to monitor Internet use. While in general, it appears that there are more drawbacks than benefits in allowing employees to use the Internet at work,
there is a position that it is better to allow workers access to email and browsers. A study done and reported in a 1999 issue of Management Review explores both
sides of the dilemma. It was reported that Internet access in the workplace can actually enhance profitability, but it also has the potential to decrease productivity ("Internet Usage," 1999). An
MCI Worldcom Conferencing study which focused on 300 business professionals found that the benefits of allowing employees to utilize the web translated to a reduction in costs, improved customer service
and a reduction in travel time (1999). Another survey revealing the drawbacks of Internet usage drew on a survey of 4,000 executives by Management Recruiters International; they found that
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