Sample Essay on:
Emotional Intelligence: Managing Emotions in the Workplace

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Essay / Research Paper Abstract

This 5 page paper provides an overview of the basic principles of Goleman's theory of emotional intelligence and his five competencies. This paper applies them to workplace management. Bibliography lists 4 sources.

Page Count:

5 pages (~225 words per page)

File: MH11_MHgolema2.doc

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Unformatted sample text from the term paper:

people must develop relationships in the workplace that foster a sense of commitment, and so personal elements come into play. At the same time, there is a careful balance between introducing personal elements as a means of humanizing the management process and creating a reactionary or unstable workplace, one that may appear to be at the whim of a managers personal problems or emotional needs. In relating a plan for the management of an corporate organization and the balance between home and work for a female parent, it is helpful to consider Golemans (2006) views on emotional intelligence and the impacts that his five basic competencies (personal and social) that impact organizational process. Goleman recognized that personal and social factors influence our interactions in the workplace setting and that individuals have a level of emotional intelligence that determines their capacity for learning personal and social competencies. Developing these skills can be an essential part of fostering balance, which Goleman recognized was essential to creating effective management process in the workplace setting. Golemans five essential competencies include three personal competencies, self-awareness, self-regulation & motivation, as well as two social competencies, empathy and social skills (Goleman, 2006). For a female parent in a corporate managerial position, relating these five competencies to daily interactions and the management of employees is beneficial in achieving the kind of workplace interactions that will have beneficial outcomes. Self-awareness is the first of the competencies noted by Goleman, and reflects the ability of the manager to not only understand her emotional process, but also to determine how personal factors can influence the workplace interacts. A difficult night at home or problems with a spouse have the potential to shape how a person interacts in the workplace the next ...

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