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Essay / Research Paper Abstract
This 7-page paper provides an analysis of Volkoff, et al's article, "Getting Your Money's Worth from an Enterprise System," published in the 1999 Ivey Business Journal. Bibliography lists 5 sources.
Page Count:
7 pages (~225 words per page)
File: D0_MTesaranal.rtf
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Unformatted sample text from the term paper:
that such an installation (and investment) will end up saving money over the long run. And its true that, in theory, an enterprise system can help raise a companys competitiveness.
Anything that streamlines and simplifies process can, in the long run, help a companys bottom line. However, authors Olga Volkoff, Brian Sterling,
and E. F. Peter Newson point out that planning for and managing an ES installation, implementation and return on investment involve more than simply putting in the system and hoping
and praying it works. In their 1999 article "Getting Your Moneys Worth from an Enterprise System," the authors point out that getting a good rate of return on the investment
and implementation of an enterprise system depends on taking into consideration other parts of involvement, such as initiatives, outcomes and impact on the corporation in question.
The authors bring up a very good point -- there tends to be an "if we install it, wonderful things will happen" type of mentality with
an ES. Company management tends to have a pie-in-the-sky mentality with ES, meaning that, rather than taking a careful and considered approach as to how and why an ES would
work, they simply tell employees that the installation will take place, expect the end users to embrace it, then scratch their heads when the end users grumble about it or,
in worse case scenario, quit their jobs because the company is expecting too much from them. In short, the enterprise system ends up costing more in the long run, in
terms of employee morale (and turnover), as well as man-hours wasted in recruiting and having to train new employees. Volkoff et. al.
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