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Essay / Research Paper Abstract
This 3-page paper provides an overview of how to change an employee's behavior toward improvement. Bibliography lists 2 sources.
Page Count:
3 pages (~225 words per page)
File: AS43_MTemplbeha.rtf
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Unformatted sample text from the term paper:
into a "problem employee," one who keeps making mistakes all the time, despite all of the lecturing, warnings and other methods to stop the behavior.
In this paper, weve been asked to discuss employee behavior in a general business. Because we dont have either behavior or business on which to operate, well focus
on our mistake-making employee, a bookkeeper, whose constant mistakes are causing problems in the companys financial reporting. The company in question has taken the usual step-by-step process; first the verbal
warning, then another, then a couple of written warnings - and now the employee is on probation. Termination tends to follow probation, but the employee is well-liked. So management has
decided to come up with a plan to help this employee so she can get back on track. Smith (2009) and others
point out that the best way to change employee behavior is to first understand what drives a persons action in the first place. Forces increasing the probability of a certain
behavior are called driving forces, while those lowering the probability are restraining forces (Smith, 2009). Forces that drive our employee to come to work, to be friendly and enthusiastic might
include the fact that she needs the job to pay the bills and pay the rent, and shes fearful she cant get another one. The restraining forces, on the other
end, might be lack of interest in the job, family responsibilities or too many personal distractions. Smiths belief is that to change behavior, the driving and restraining forces need to
be changed. Tyler, however, points out that appealing directly to the employee, one-on-one, is probably a better method. He suggests that there should
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