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Essay / Research Paper Abstract
A 10 page paper that begins with a short description of Duke Energy Corporation. Duke is then compared to two competitors in terms of size, revenues and income. A human resource problem with the information technology department is described. The writer then develops a plan to correct the problem. Briefly, the IT department was in chaos with soaring costs and plummeting efficiency. A step-by-step plan is written for the problems that includes hiring a chief information officer, establishing standards, assessing skills, reviewing incentives, and increasing communication, among other actions. 1 Table included. Bibliography lists 6 sources.
Page Count:
10 pages (~225 words per page)
File: MM12_PGduke.rtf
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Unformatted sample text from the term paper:
customers in North and South Carolina and more than one and a half million in Canada (Hoovers, 2002). The companys energy generating capacity is 18,000 MW plus it operates a
19,000-mile pipeline system in North America (Hoovers, 2002). Hoovers explains: "Duke owns merchant generation facilities throughout the US (14,000 MW of capacity), and its Duke/Fluor Daniel venture is a leading
builder of fossil-fuel plants" (Hoovers, 2003). The company owns and operates numerous power plants, pipelines and marketing operations outside North America, including in the Asia-Pacific region, Europe and Latin
America (Hoovers, 2002). In their 2001 Annual Report, KEITH G. BUTLER, Senior Vice-President and Controller, explained Dukes operations: "Duke Energy Corporation (collectively with its subsidiaries, Duke Energy), an integrated
provider of energy and energy services, offers physical delivery and management of both electricity and natural gas throughout the U.S. and abroad. Duke Energy provides these and other services through
seven business segments" (Duke Energy Corporation, 2002). Duke identifies its purpose and mission as: "We create superior value for our customers, employees, communities and investors through the production, conversion,
optimization, delivery, and sale of energy and related products and services, and through steadfast adherence to our business values" (Duke Energy Corporation, 2003). Duke also identifies the companys values
that include: integrity; stewardship; inclusion; initiative; teamwork; and accountability (Duke Energy Corporation, 2003). Competitors Two of Dukes competitors are AEP and Progress Energy (Hoovers, 2003). American Electric Power
Company, Inc. (AEP) is located in Columbus, Ohio and it is a top energy trader and a large power distributor (Hoovers, 2002). AEP has more than 5 million customers located
through 11 states (Hoovers, 2002). This company markets and trades natural gas, electricity and other commodities through North America and Europe (Hoovers, 2002). These interests are served by 38,000 MW
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