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Essay / Research Paper Abstract
This is a 7 page paper that provides an overview of quality improvement. Using the Brooke Army Medical Center as a case study, decision support systems are analyzed. Bibliography lists 3 sources.
Page Count:
7 pages (~225 words per page)
File: KW60_KFbiz107.doc
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Unformatted sample text from the term paper:
is because improvement is not just about meeting standards, but about advancing ahead and gaining a competitive advantage over the competition. This is why quality improvement is such a critical
skill to possess for any organizational leader, and a reason why Brooks Army Medical Center, despite being among the first in its field, must continually strive for a greater competitive
foothold. Having analyzed the competitive makeup of the Center and its burn unit, as well as its core strengths and weaknesses, it seems imperative that the main advantage required by
the organization is one which facilitates superior implementation of processes through superior management of information; in other words, the implementation of a decision support system that relies upon a truly
integrated information system. This paper will explore the entire concept of quality improvement from this perspective. It will begin with an analysis of how quality management can interact with performance
measurement in order to ensure a cyclical and ongoing organizational improvement process, and then determine which methodologies are most critical for a context such as Brooke Army Medical Center. It
will then examine various forms of information technology implementations that could be potentially utilized to assist in decision support needs. Lastly, it will go into detail on the actual design
and implementation of such a system, and address the value it might deliver to the Center and its burn unit. To begin with, it is critical to look at
the various methodologies that might be utilized in order to integrate a basic quality improvement strategy with existing performance measurements. Clearly, the central goal of such an activity is to
conduct performance measurements not only to inform the initial strategies, but to refine those strategies over time, using key benchmarks to examine how quality improvement strategies might be improved. Chief
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