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Essay / Research Paper Abstract
A 26 page paper. When it was founded in 1969, DHL was a document-shuttling service between San Francisco and Honolulu. It was acquired by a German company in 2000 and over the years has become the leader in air express package delivery in much of the world outside of the US. Currently the company claims 4.2 million customers, and that is without holding a significant share of the US market. The company is addressing its marketing mix and refining services. Its supply chain management services and consulting hold much promise for both the present and the future. Bibliography lists 17 sources.
Page Count:
26 pages (~225 words per page)
File: CC6_KSmgmtdhl.rtf
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Unformatted sample text from the term paper:
1969, DHL was a document-shuttling service between San Francisco and Honolulu. It was acquired by a German company in 2000 and over the years has become the leader in
air express package delivery in much of the world outside of the US. Currently the company claims 4.2 million customers, and that is without holding a significant share of
the US market. The company is addressing its marketing mix and refining services. Its supply chain management services and consulting hold much promise for both the present and
the future. Introduction DHL was rather obscure in the US until only a few years ago, even though the now-German company was founded
in San Francisco before Fred Smiths plan for an overnight package delivery service received a failing grade as a college paper. Outside of the US, DHL is the leader
in air express package delivery. Now both within and outside of the US, it is building supply chain management services that extend well beyond delivering product or raw materials.
Company History DHL was founded by Adrian Dalsey, Larry Hillblom and Robert Lynn - the companys name represents the initials of the founders
last names - in 1969 as a service shuttling shipping documents between San Francisco and Honolulu (History, n.d.). This was well in advance of the growth of business to
and from Pacific Rim countries; when that occurred DHL was ideally positioned to take advantage of the explosion of document transmittal between the US and Japan, Singapore, Hong Kong and
other countries active in the rise of the East. Before that explosion occurred, however, DHL grew rapidly and virtually created a new door-to-door
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