Here is the synopsis of our sample research paper on Cultural Differences in Conflict Resolution: A Comparison of the Western Model of Mediation with that Employed by the Chinese. Have the paper e-mailed to you 24/7/365.
Essay / Research Paper Abstract
An 8 page discussion of the cultural influences on mediation style. Too often it seems that we try to impose the Western Model of Mediation on the rest of the world. In reality, the Western Model has many flaws when used in a cross cultural or non-Western setting. Effective mediation tactics must encompass provisions for managing imbalances. Under the Chinese approach to mediation the appearance of harmony is of ultimate importance. Bibliography lists 10 sources.
Page Count:
8 pages (~225 words per page)
File: AM2_PPmdiat2.rtf
Buy This Term Paper »
Unformatted sample text from the term paper:
Mediation is an important component of conflict resolution. Mediation, however, has certain limitations. Many of these limitations are culture specific. Too often, however, it seems that
we try to impose the Western Model of Mediation on the rest of the world. In reality, the Western Model has many flaws when used in a cross cultural
or non-Western setting. Effective mediation tactics must encompass provisions for managing imbalances. Effective mediation tactics must include active listening, purposive questioning, and reframing. Active listening can be
clearly distinguished from passive listening. While it is possible to absorb as much information from passive listening, active listening brings the fact that you are listening to the full
confidence of the speaker. Active listening can be used in a variety of settings in which one wants the listener to perceive their interest and in which the listener
wants to be able to control the tone of the conversation (Noesner, 1997). In the Western Model of Mediation active listening is commonly used in crisis situations, potentially volatile
circumstances in which an individual(s) life can rest on the perception of the speaker and on the direction the conversation consequently takes (Noesner, 1997). Active listening teaches that numerous
steps can be taken when conflict does arise to resolve it in the most expeditious and efficient manner possible. By seeking, or creating, an atmosphere in which both parties
are comfortable, the chances of conflict resolution or avoidance is increased as each party perceives less of a threat in the more amiable environment (Wilmot and Hocker, 1997). Non-western
cultures, however, introduce many problems from an equity standpoint and from gender, ethnicity, age, class, and sexual orientation standpoints which active listening alone cannot always overcome (Lauchli, 2000; Clark, 2002).
...