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Essay / Research Paper Abstract
15 pages in length. It is oftentimes interesting
to look at the different approaches to human resource training
and development issues that can occur within the same industry
but with different companies. The focus of this paper is on
Continental Airlines and Southwest Airlines, and their different
approaches to the common goal of training and developing their
human resources. What we will find is that while both of these
airlines have common goals in this field, they have very
different methods of getting to the desired end result.
Bibliography lists 10 sources.
Page Count:
15 pages (~225 words per page)
File: D0_JGAswair.doc
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Unformatted sample text from the term paper:
industry but with different companies. The focus of this paper is on Continental Airlines and Southwest Airlines, and their different approaches to the common goal of training and developing
their human resources. What we will find is that while both of these airlines have common goals in this field, they have very different methods of getting to the
desired end result. Another focus herein will be the way each organization manages cultural diversity. While this is a topic that is familiar to every human resource
manager, we will find that the myriad ways of working with this concept vary not only from industry to industry, but from company to company within the same industry as
well. The airline industry has been in a volatile period for some time now as we see price wars and other keen competition for the customer base get more and
more important. A few new airlines have come and gone, and some well-known ones have either merged with others or closed their doors either temporarily or altogether. Never
before has the competition among airlines been so keenly felt. CONTINENTAL AIRLINES: A BRIEF HISTORY Once known as "The Proud Bird With The Golden Tail," Continental began their long
and distinctive history that on the 15th of July, 1934, with one single-engine Lockheed aircraft that took off on dusty runways in the American Southwest (Continental Airlines PG).
With this auspicious beginning, Continental has marked a colorful and sometimes bumpy history throughout the last several decades. However, in 1995, with the innovative ideas of Continental Airlines President
and CEO Gordon Bethune, Continental unveiled the four-point Go Forward Plan that was designed specifically to improve Continentals operational performance and working environment for employees as well as to achieve
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