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Essay / Research Paper Abstract
B2C (business to consumer) internet trading is argued as being held back by concerns of purchasers and their rights or powers if a transaction goes sour. This 5 page paper gives a broad overview of the law that protect consumers and e-commerce purchases under English law. The bibliography cites 10 sources.
Page Count:
5 pages (~225 words per page)
File: TS14_TEecomconsum.rtf
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Unformatted sample text from the term paper:
the remoteness of the vender and the purchaser are those which also increase concern in consumer. In the traditional shop environment if a deal goes sour the consumer knows where
to take the goods back to, likewise for goods bought from a catalogue or form a shopping channel, there is a telephone number that can be called. The difficulty with
e-commerce is the lack of human interaction and concern of how disputes or problems can be resolved if there are any problems. It we want to look at consumer protection
we need to look at the law that applies to e-commerce consumer transactions and the law and remember that the law protecting the consumer, which may be statue and case
law, is not all modern and may have been passed prior to the advent of e-commerce. To consider how consumers are protected the first issue need to be the
definition of a consumer. In 1959 when the Molony Committee was set up in order to consider the way that consumer law should develop they came up with an interesting
definition of a consumer "everybody all of the time" (Cartwright, 2001). However, this is an unworkable and far to broad definition for the consideration of consumer law, and even the
Molony Committee did not propose that this definition should be adopted. Despite this even today the definition of a consumer in
not university agreed upon. Generally a consumer is seen as an individual who is making a private purchase for their private use (Cranston et al, 2000). Nevertheless, there are also
definitions within the statutes, such as the Consumer Protection Act 1987, where section 20 (6) states a similar definition, that the goods are for personal use and a private purchase
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