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Conflict and Resolution in the Nursing Home Facility

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Essay / Research Paper Abstract

This 11 page paper outlines ten potential conflicts in nursing home care. Solutions are proposed and stakeholders are identified in respect to each problem studied. Bibliography lists 8 sources.

Page Count:

11 pages (~225 words per page)

File: RT13_SA136nur.rtf

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Unformatted sample text from the term paper:

in nursing home care. Solutions are proposed and stakeholders are identified in respect to each problem studied. Bibliography lists 8 sources. SA136nur.rtf Conflict in the workplace is inevitable. Usually, when problems crop up negotiation is key to resolution. After all, businesses cannot merely let employees go because of small mishaps. At the same time, they cannot tolerate large mistakes or an ineffective performance. In a health care facility, performance is vital because small mistakes can mean higher morbidity or mortality rates and in the delicate field of nurturing the elderly, quality is critical to the sustenance of human life. Many different conflict and negotiation issues are possible at a long term care facility such as a nursing home. Some examples will be used to demonstrate how nursing home management may effectively resolve inevitable problems. The first problem relates to working conditions. Many are familiar with ergonomic difficulties for computer keyboard operators in todays society. Yet, people who work in the helping professions have ergonomic issues as well. The Bureau of Labor Statistics reported that in 1998 there had been 1,730,500 lost-time occupational injuries in the United States and 44% involved strains and sprains, with most involving the back (Fragala 22). Of that number 10.5% of back injuries experienced in the United States were caused by assisting and moving patients in healthcare settings (22). The list shows that nurses aides, orderlies and attendants were most vulnerable (22). Further, within nursing facilities, the incidence of injuries that emanated from overexertion and also mostly due to overexertion caused by lifting, were four times higher than the national average for all industries (22). One can see where, due to the fact that many employees may injure themselves, ergonomics ...

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