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Essay / Research Paper Abstract
A 6 page discussion of conflict in the nursing environment. Practically all extended interactions with other people will eventually result in some type of conflict. This conflict can be both positive and negative. It can encourage quality and achievement or suppress growth and breed frustration. Conflict resolution is the responsibility of all parties, not just of managers and administrators. Bibliography lists 7 sources.
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6 pages (~225 words per page)
File: AM2_PPnrsCnf.rtf
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result in some type of conflict. Conflict can erupt even among close family members and friends. It can also erupt between complete strangers. Conflicts differ according to
the individuals involved. In school-age children, for example, friction can involve conflicts between boyfriends and girlfriends, conflicts resulting from rumors and gossip, conflicts between parents and their children, conflicts
between brothers and sisters, conflicts regarding jealousy, trust, responsibility, and peer pressure. In adults conflict can center around similar situations or perhaps around conflicts in the workplace or other
places where adults spend a percentage of their time. The nursing environment in particular can breed conflict. It becomes the job not only of administrators and managers, however,
to resolve this conflict, it is also the job of the nurse themselves. Definitions
Conflict in the nursing environment is a very real issue and one which distracts from the well being of people in general. Mental
health an often even physical health is affected as is the productivity of the health care delivery system. What results is a deleterious impact to patient welfare. With
appropriate conflict resolution skills, however, most conflict can be either avoided or mediated. Purnell (1999) relates the results of one study
which identified conflict management as one of the primary responsibilities of health care managers and administrators. Galvin (1998) concurs with this observation. The responsibility to resolve conflict in
the nursing environment has led to a number of articles in nursing management journals in particular which detail the importance of conflict resolution skills. In addition, numerous books and
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