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Essay / Research Paper Abstract
This 5 page paper explains how conflict resolution, mediation and negotiation are related, and how cooperation, strategy and the conflict/negotiation style impact the conflict resolution process. Bibliography lists 4 sources.
Page Count:
5 pages (~225 words per page)
File: D0_HVNegotn.rtf
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Unformatted sample text from the term paper:
conflict resolution, mediation and negotiation are related, and how cooperation, strategy and the conflict/negotiation style impact the conflict resolution process. Discussion The best place to start is with definitions, because
they are almost self-explanatory; once we have them, we can see how the concepts relate to each other. "Conflict resolution" is defined as "the process of resolving a dispute or
a conflict permanently, by providing each sides needs, and adequately addressing their interests so that they are satisfied with the outcome" (Conflict resolution, 1998). "Mediation" is a method
of conflict resolution that is carried out by an intermediary who works with the disputing parties to help them improve their communication and their analysis of the conflict situation, so
that the parties can themselves identify and choose an option for resolving the conflict that meets the interests or needs of all of the disputants (Mediation, 1998).
Mediation differs from arbitration in that the mediator doesnt make the final decision, but helps the two sides design their own solution (Mediation,
1998). Finally, "negotiation" is "bargaining. It is the process of discussion and give-and-take between two or more disputants who seek to find a solution to a common problem" (Negotiation, 1998).
(All three of these definitions come from the same website: the Conflict Research Consortium at the University of Colorado, who obviously deal with this on a professional basis.)
The relationship among the three terms is now obvious: conflict resolution is the goal; mediation is one process that can be used to achieve that
goal; and negotiation is another. The overall goal of the process is to reach some sort of compromise that will satisfy both parties to the extent that they will both
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