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Essay / Research Paper Abstract
14 pages in length. Managing conflict within the workplace environment of a Canadian hospital is a fundamental aspect of progressive management. The extent to which conflict exists between nurses and managers is grand and far-reaching; that resolution is often stymied or ignored entirely speaks to the need for greater flow of positive communication, the understanding and acceptance that conflict will always exist to some degree, that when handled appropriately it often leads to beneficial changes and the desire to lessen its frequency by anticipating conflict before it occurs. Bibliography lists 16 sources.
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14 pages (~225 words per page)
File: LM1_TLCCanCnfl.rtf
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exist to some degree, that when handled appropriately it often leads to beneficial changes and the desire to lessen its frequency by anticipating conflict before it occurs. The hospital atmosphere
is naturally conducive for conflict, inasmuch as emotions run high when patients lives are on the line. Yet there exists an inherent connection between those who enter the nursing
field and their desire to help others; they discover that the best way to make a difference in someones life is to be there in their most desperate of times.
This is why nursing is such a tremendously rewarding career: just by offering a piece of oneself, an individual can make a lasting impression, while at the same time
assisting in a persons recuperation. However, as uplifting as this field may be, there can be a significant downside when conflict between nurse and manager overrules the primary objective
of healthcare. Understanding conflict management and how to implement the appropriate approaches turns the hospital from a personal war zone to one that exudes collaboration. CONFLICT RESOLUTION IN
THE NURSING ENVIRONMENT OF A CANADIAN HOSPITAL by , Ph.D. (c) November 2003 paper properly! I. INTRODUCTION
Janet (an RN) and Carol (her manager) had been working together in the same Canadian hospital - and mostly in the same department
-- for the past ten years; not only had they established a solid personal relationship, but they also recognized the importance of clear, concise communication when it came to getting
the job done right. If Janet was even the least bit unclear of what was expected of her, she would not hesitate to approach Carol and ask questions until
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