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Essay / Research Paper Abstract
This 3 page paper considers the process of change management, the impact of changes on the triple constraints of time, cost and performance standards and the way these impact on the bottom line of a project and the behaviours that may be seen as a result of these types of changes The paper looks includes consideration of how Southwest Airlines dealt with this. The bibliography cites 3 sources.
Page Count:
3 pages (~225 words per page)
File: TS14_TEchgproc.rtf
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Unformatted sample text from the term paper:
example of change, tools have been used have been those that allow for the human factor and seek to resolve and implement change without the apportionment of blame and allowing
for communications to take place. In any change, or project, the sequences will take place in a sequence, the foundation is laid, this may be physical and/or psychological, it
is only when the foundations are laid that the changes can take place. For each type of change there is always an ideas sequence of events, it is with the
idea sequence that the triple constraints of time, cost and performance standards may be balanced leading to the outcomes of a quality change or project. Where there is change at
Southwest this is often the result of innovation and the change always treats the employees as the companies number one asset, they are then most important as it is the
employees that deal with the customers and provide the service, the physical assets are important, but it is also the employees that use them (Freiberg and Freiberg, 1998). By taking
this approach a high level of resistance is overcomes as there is a consideration of the employees. Where there are changes in the triple constraints these can impact greatly
on the baseline of a project. Cost is a major issue, projects need to come in on budget, At Southwest, as there is a strategy of low airfares and a
lot of flights, gaining income as a result of the level of passengers, costs need to be constrained. Where there are changes in the cost structure this may slow down
a project due to lower amounts of funding available, causing the project to overrun. There is also dangers that were there are changes in the costs this may impact on
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