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Essay / Research Paper Abstract
A 10 page paper using Lewin's Force Field Analysis to assess a proposed change at HHH, a small home health agency. The proposed change appears to be a beneficial one that will yield positive results for several years. In the short term it allows HHH to operate more efficiently; in the long term the technological solution is scalable so that the change can be viewed as a permanent solution in HHH's next phase of growth. The change will be managed using Lewin's change model of incremental change. Bibliography lists 12 sources.
Page Count:
10 pages (~225 words per page)
File: CC6_KSmgmtLewDec.rtf
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Unformatted sample text from the term paper:
and hospice) is a small home health care and hospice agency in a maturing entrepreneurial stage. It is still a small business, and the owner still acts as manager,
receptionist, clerk and any other position that needs to be filled in the office setting while also supervising field staff. Growing past this stage in other industries can be
challenging; in home health and hospice it can be even more difficult. Current Situation The owner of HHH has come to the point
that she would like to spend less time in the office rather than more, but more than that is that the company has reached it upper limit on growth in
its current structure and business processes. The nature of the administrative and technical work as well as the industry is such that the tasks the owner performs cannot merely
be delegated to an unqualified person or performed by an employee of a temporary agency. An additional consideration is that while HHH is profitable, it also cannot afford a
large or ongoing expenditure for this purpose. Though hiring additional qualified employees would be desirable, the costs of salary, payroll taxes and associated employment expenses is beyond the current
means of the company. The solution for HHH appears to lie in greater automation of routine tasks including regulatory reporting and administrative reporting
so that the owner can have confidence that HHH is providing superlative patient care and meeting all regulatory requirements. Customer Service Application There
is a wealth of information available about virtually everything that can concern a home health or hospice patient or their family members. A problem that the visiting nurse has
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