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Case Analysis: Markham Instrument Company

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Essay / Research Paper Abstract

A 4 page paper analyzing a case in which the featured manufacturer has been using one manager as a scapegoat for all of its organizational problems. Company vice presidents are suffering from corporate myopia, believing that intrinsic organizational deficiencies can be attributed to the personality of a single man. They further believe that eliminating that single man will eliminate their problems. The paper lists points of issue and several recommendations. Bibliography lists 3 sources.

Page Count:

4 pages (~225 words per page)

File: CC6_KSmgmtMarkham.rtf

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Unformatted sample text from the term paper:

vice presidents are suffering from corporate myopia, believing that intrinsic organizational deficiencies can be attributed to the personality of a single man. They further believe that eliminating that single man will eliminate their problems. Analysis of Issues 1. Markham Instruments faced serious problems in the 1940s with improprieties at the management level. Its attention to the problem was interrupted by World War II during which production was largely controlled by the US government, and its response in post-war years was to establish an inefficient structure as a form of "insurance" against the same problems reoccurring. 2. There is a dearth of communication on the organizational and departmental levels (Deming, 1986). 3. Loyalty to the company is a cherished value, but only so far as it carries no cost for individuals. Managers and engineers at several levels talk about it, but few practice it. Otherwise, they would be working for the same goals rather than focusing more on protecting individual "turf" (Drucker, 1985). 4. Amid all the bickering between engineering and production, there is never mention of quality or of customers. Rather, engineering complains that production ruins its designs while production complains that engineering does not listen to what the production department needs. 5. Markhams problems remain at the managerial level, for employee morale is high among production workers. It is Markhams senior management - rather than Ed Greenes irascible nature - that creates and maintains Markhams current dispute level (Harari, 1986). Senior management is not overbearing; instead, it has abdicated its responsibilities to those reporting to it (i.e., Ed Greene and his counterparts). 6. Communication within the company is not only poor, but several individuals seek to make it even worse. When engineering refuses to listen to what Ed Greene tells the ...

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