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Carla Freeman/High Tech and High Heels

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A 6 page book analysis of Freeman's sociological study of native women working on the island of Barbados in the "informatics" industry. This term refers to the companies that have located their data entry operations on the island. The purpose of Freeman's study is to examine how this new form of work (data entry) has affected the women working in this industry. Bibliography lists 2 sources.

Page Count:

6 pages (~225 words per page)

File: D0_khhitech.rtf

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refers to the companies that have located their data entry operations on the island. The purpose of Freemans study is to examine how this new form of work (data entry) has affected the women working in this industry. She asks, "Are these new transnational work-places best characterized as electronic sweatshops, as critics claim, or, instead, as an expression of white-collar services and a source of development for third world nations" (Freeman 2). Her approach suggests that this "transnationalization" of work establishes a close tie between production and technology and consumption and image-making in the lives of these third world women workers (Freeman 3). Freeman, who worked with these women as part of her fieldwork, creates a vivid picture of these workers . She opens her text by describing them arriving at work, "dressed proudly in suits and fashions that identify them as office workers" (1). These women find their computer desks within an offshore information processing facility. The women on one floor enter data from three hundred thousand ticket stubs for one airlines two thousand daily flights, while one floor below, an equal number of women work as "approvers" entering data from medical claims (1). The women are expected to dress in a "professional" manner, which means suits and high heels, yet their work is paid roughly the same as factory workers. This means that, in order to maintain the required wardrobe, many women spend their leisure time "designing, producing, or purchasing skirt suits and high-heeled shoes," which are required by the job (Robinson, 2000, p. 19). As well as the dress code, the data entry work is very regimented. The number of keystrokes that the women enter each day is monitored. This close regimentation, as well as the pay, Freeman makes the work closer ...

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