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Essay / Research Paper Abstract
This 5-page paper provides a case analysis of CareGroup and technology. Bibliography lists 4 sources.
Page Count:
5 pages (~225 words per page)
File: AS43_MTcargcase.doc
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Unformatted sample text from the term paper:
CareGroup, located in eastern Massachusetts, is a team of health-care professionals offering a wide variety of services to its regional market. The healthcare system has
more than 13,000 employees and 2,000 medical staff with services including academic health centers, community hospitals, phyisician offices and community health centers. CareGroup hospital members include Beth Israel Deaconess Medical
Center and New England Baptist Hospital (Boston); Mount Auburn Hospital (Cambridge); Deaconess-Glover Hospital (Needham) and Deaconess-Nashoba Hospital (Ayer). As CareGroup was the
result of a variety of mergers and changes in the healthcare field during the 1990s, the organizations information technology system was one that was decentralized, with no discerning standard that
could be linked to. By 2002 however, the entire system was brought together in a common system with Meditech software at the center, and offering e-mail, networking, PCs and clinical/financial
information systems at reduced costs and increased efficiencies. The system served 3,000 physicians, processed 40 terabytes of data a day and handled 900,000 patient records, with all applications being web-enabled.
However, on November 13, 2002, the entire network system collapsed. The direct reason for the collapse was pinpointed to the movement of terabytes
of data across the network because of a test of knowledge management application sharing. The result was a 100% collapse of applications that required network communication. When Cisco (which handled
the network system) was called in, the company pinpointed part of the problem to a shutdown of a switch. But getting the system up and operating again meant trying to
reroute various networks and processes - and this proved to be difficult, as each organization and hospital had been added onto the network at different times. Problem Statement
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