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Essay / Research Paper Abstract
This 10 page paper considers the role of information technology in business process reengineering (BPR). Reengineering may be necessary for a range of purposes including to turn around a company that is in a downward trend. The use of IT is as an enabler that can, but does not automatically produce results. This paper examines two research articles that look at the value and potential use of IT in BRP. The bibliography cites 3 sources.
Page Count:
10 pages (~225 words per page)
File: TS14_TEbprit1.rtf
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Unformatted sample text from the term paper:
results. This paper examines two research articles that look at the value and potential use of IT in BRP. The bibliography cites 3 sources. TEbprit1.rtf Business Process Reengineering
and the Role of Information Technology United Kingdom, November 2002. To Use This Report Correctly,
The competitive environment mans that change is a constant. For many companies these changes may be positive but for others there will be negative effect, especially if they are unable
to adapt quickly within that changing environment. The way in which a company reacts to the changing environment will be the determining factor in the survival or failure of the
company. However there are also models which they may use and perceptions which will influence the chosen models or actions. One tool that is often seen as essential where a
business is failing is that of business process reengineering (BPR). Unless these process radically change the methods of operation the reengineering will not achieve the ultimate goal. One way that
the radical is perceived as being achievable is though the use of technology to enable a reengineering of business processes. Reengineering and change is not an automatic successes, organisational
changes to do with new technology and software have a failure rate of 20%, reengineering is higher at 30% and of most concern is the figure for quality improvement, which
is 50% (Maurer, 1997). Therefore, in understanding what will and will not aid a successful reengineering project in terms of the way technology is used any student of operations
management will have a greater insight into the way that reengineering should be approached. Technology may be seen as a boon, but this will only be the case where there
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