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Essay / Research Paper Abstract
This 12 page paper is written in two parts. The first part considers an example company and looks at why and how BPR could be used and implemented and how change and resistance should be dealt with. The second part of the paper looks at whether BPR process assumes that managers have an unrealistic level of control over the organization and the employees. The bibliography cites 10 sources.
Page Count:
12 pages (~225 words per page)
File: TS14_TEmorganBPR.rtf
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Unformatted sample text from the term paper:
and increased value being high on the list. Creating a more efficient organizations where there is a better use of resources, or increased quality that is demanded by the end
users, can all add value to the company. One approach that may be used where there is potential areas of improvement noted is that of business process reengineering (BPR).
By looking at an example of a small manufacturing company, such as the Morgan Motor company in the UK, or any small motorcycle manufacturer, the way BPR can benefit the
organisation can be appreciated. Hammer and Champy (1994) (quoted Olalla, 2007) of what is meant by reengineering, this is a useful definition from which to begin a paper on
this subject. It is defined as "fundamental revision and radical redesign of processes to reach spectacular improvements in critical and contemporary measurements of efficiency, such as costs, quality, service and
quickness". This indicates a very basis and grass roots level of change, this will impact on all of the process and systems as well as the culture. The starting point
is to look at why BPR needs to be considered. Morgan Motors is a small company where the production line sees many of the tasks undertaken by hand. The production
capacity is small, only a few cars can be made at the same time due to the high level of manual inputs. The approach leads to a highly differentiated car
which as well as being hand made has a distinctive look and feel. The result is long waiting lists and many lost sales. It can be argued that this has
lead to exclusivity which also increases the demand; however this does not mean there is not room for improvement. The waiting list is the lowest it has been for a
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