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Essay / Research Paper Abstract
A 3 page paper that begins with a discussion of process management and what business process management is. The writer comments on the value of this approach and provides suggestions for initiating a business process analysis. Bibliography lists 4 sources.
Page Count:
3 pages (~225 words per page)
File: ME12_PGbpmg.rtf
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Unformatted sample text from the term paper:
the company gain a competitive advantage. A process is defined as a series of events that a company uses to produce whatever it is they are producing (OBrien, 2009; Chang,
2006). The process is standardized and it is coordinated and it may be performed by people or machines. Processes are measurable. Process management is based on the premise that
an organization is a system of interlinked processes. Each one supports and compliments other processes. Process management intends to analyze processes and improve them. The first step in managing processes
is to define exactly what the process is which would consider the steps and activities included in that process. In other words, the process can be mapped and since it
is measurable, objectives can be established and measured in terms of success or failure. The results of effective business process management include reduced costs, greater innovation, and greater value for
the customer (OBrien, 2009). Todays process management theories are founded on theories of quality improvement and reengineering in the 1980s and 1990s. The notion behind them, though, dates back centuries.
Adam Smith talked about the division of labor, which is a process (Chang, 2006). Some of the more recent strategies for process improvement have included Six Sigma, Total Quality Management,
and Business Process Reengineering (BPR). Deming said that process management was one of seven core concepts in his theory. Even using these other approaches, organizations were still faced with
the question of how to continue improving their business processes. This brought about Business Process Management. Professors at the University of Florida explained that Business Process Management (BPM) is "a
systemic, structured approach to analyze, improve, control, and manage processes with the aim or improving the quality of products and services" (Chang, 2006, p. 29). Since then, BPM has evolved
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