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Essay / Research Paper Abstract
This 9 page paper looks at the concept and the use of balanced scorecards in business, considering their general use and potential benefits as well as costs and comparing the IT balanced scorecard proposed by Van Grembergen with the business balanced scorecard of Kaplan and Norton. The bibliography cites 11 sources.
Page Count:
9 pages (~225 words per page)
File: TS14_TEITBalscor.rtf
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Unformatted sample text from the term paper:
manufacturing industry. However, it is an holistic tool which can be utilized over a wide range of industries. Van Grembergen, 2002, 2001), agues that there is the ability to develop
an IT balanced scorecard which can be linked with a business balanced scorecard. By looking at the concepts of the balanced scorecards and how they are used they can be
seen as complimentary with one emanating from the other and an understandable extension when the role of IT in the implementation of the balanced scorecard is considered. The balanced
scorecard has been an actively used tool in business for many years. Balanced scorecards have been presented as a relatively new method of analysis it can be argued it is
not, only a redevelopment and updating of an old idea (Parrish, 1998). Parrish traces the method back to previous management techniques that had fallen out of fashion, namely the "Dashboard
Look" and the "Executive Information System". Both these systems had a lot in common with the Balanced Scorecard, they both analysis key performance (leading) indicators, and allowed a broad based
approach (Parrish, 1998). The term of Balanced Scorecard was first given a recognized definition in the Harvard Business Review in 1993 by Prof. Robert Kaplan and David Norton, who are
credited with inventing it, and later by Renaissance Solutions Inc, who aided them to publish a book on the subject in return for the intellectual rights (Parrish, 1998). However, whatever
views taken is certainly developed it imported into the mainstream with its current model of application (Kaplan and Norton, 2006). The aim of the Balanced Scorecard is to translate
companies organizational visions into a set of measurable strategic and/or tactical objectives (Missroon, 1998). A commonality in any form of balanced scorecard, either IT of business based. Missroon then argues
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