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Essay / Research Paper Abstract
This 8 page paper presents a table of objectives that may be used in a balanced scorecard along with the measures and the targets. The objectives are designed for a hospital, but could be adapted for any service based organisation. The paper then places them in a diagram to show the way the objective are aligned supporting each other. The bibliography cites 4 sources.
Page Count:
8 pages (~225 words per page)
File: TS14_TEBSC005.rtf
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Unformatted sample text from the term paper:
and analysed statistically and presented in a table Data verification; review and back checking of input data, processing is controlled by the IT department where the statistical programmes are homed.
Perceived quality of service in different areas and aspects of service and level of service offered on a monthly basis. An average of 75% score or
using a lickart scale 3.5 out of 4 overall and in each department. Level of patients taking part in preventive measures Date source; The current medical records supplemented with
data collected from medical staff and more patients undertake preventive measures. Date generation; Use of a data mining of data retrieval instrument to pull existing data from the data
banks and a supplementary programme to update futures as they change. Data verification; Data is kept subject to the data protection rules under the protection pf the IT department,
medical staff are responsible for the inputs and checking can be cross referenced between the individual medical records and clinic attendance. The numbers of patients with different types if
conditions that would benefit from preventative measures and the number of patients that are undertaking the preventative measures, to be expressed in numbers and then as a percentage on yearly
basis. The measure in the first year for reference only, in the second year the number of patients on a preventative measure should increase by 10%, and each
year after 10% until this reaches 90%. Date source; Length of stay Date generation; Data collected from the wards. Data is correlated and analysed statistically and presented
in a table of copsts Data verification; Ward sisters are responsible for the patient records concerning their presence on the wards, the data is held according to the data protection
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