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Assessment of Herzberg’s Two Factor Theory

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Essay / Research Paper Abstract

This 4 page paper assesses and then describes the two factor theory of Herzberg, with hygiene factors and motivators, and then assesses the theory for application in the real world. The bibliography cites 5 sources.

Page Count:

4 pages (~225 words per page)

File: TS14_TEherzberg.rtf

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Unformatted sample text from the term paper:

associated with motivated employees has become increasingly appreciated. One of these; Herzbergs (1968) two factor theory takes a divergence approach. In most models the dissatisfaction is seen as the opposite of satisfaction, but Herzberg sees these as two different factors, which may be linked, but are not opposites. His work is based on research undertaken with a sample of accountants and engineers in Pittsburgh (Herzberg, 1968). The sample of 203 respondents were interviewed and asked to consider the times when they are good or bad in their job, and the events which led to either positive or negative. The questions did not constrain responses to the current job, asking respondents to include previous employment with in their consideration (Herzberg, 1968). Herzberg analyzed results and determined that there were two types of factors which would have an impact on the way that an individual felt about the job; he referred to these as hygiene factors and motivators. Hygiene factors were influences that could result in dissatisfaction if they were not satisfied; hygiene factors include issues such as salary, job security, supervision, relationship with management, working conditions and company policies, status and relationship with peers (Herzberg, 1968). It was noted that the absence of satisfaction of these influences would lead to dissatisfaction. However, where there were satisfied this would not automatically lead to satisfaction and motivation, only in absence of dissatisfaction (Herzberg, 1968). For motivation to be present additional factors needed to be present, these included factors such as recognition, responsibility, personal growth, the work itself and achievement. If the practice to satisfy the individual could be motivated, and not all factors would need to be satisfied for the individual to be motivated. However, the motivation factors would only become active ...

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