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Article Review: #1 of 8

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This 4 page paper provides an overview of an article review. There are 8 articles in this series and they relate to workplace issues and human resources.

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4 pages (~225 words per page)

File: MH11_MHDivWP3.rtf

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benefits such as better decision making, greater creativity and innovation, and more successful marketing to different types of customers. But, increased cultural differences within a workforce also bring potential costs in higher turnover, interpersonal conflict, and communication breakdowns. To capitalize on the benefits of diversity while minimizing the potential costs, leaders are being advised to oversee change processes toward creating "multicultural" organizations. What are the characteristics of such an organization and how do they differ from those of the past? What mechanisms are available to facilitate such a change? This article addresses these questions. It also describes a model for understanding the required features of a multicultural organization and reviews tools that pioneering companies have found useful in changing organizations toward the multicultural model. Introduction The topic being researched in the article by Cox (1991) is the increasing diversity of organizations, in terms of gender, race, ethnicity and nationality, and the implications of creating diversified organizations. The purpose of this study is to present information about the diversification of the workforce and the impacts of creating a diverse workforce population. Systems for the management and structure of organizations that are diverse is another consideration of this research study. The principle theory that is the basis for this study is the process of acculturation. This study, then, is analytical and considers the way in which acculturation has become a part of organizational structures and the management of diversity through recognizing cultural variants. Statement of Problem As the general population is becoming increasing diverse, the assimilation of the dominant culture in the United States is becoming less beneficial. Understanding management and organizational structures in the modern era requires that views of assimilation be tempered by the valuation of cultural diversity. Some of ...

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