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Appraisal Processes at Hammersmith and Fulham PCT

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Essay / Research Paper Abstract

This 8 page paper considers the employee appraisal procedures which are in place at the Hammersmith and Fulham Primary Care Trust how they operate, their strengths and weaknesses and compares them with the ACAS recommendations. The bibliography cites 5 sources.

Page Count:

8 pages (~225 words per page)

File: TS14_TEhameer.rtf

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Unformatted sample text from the term paper:

1. Introduction Hammersmith and Fulham Primary Care Trust (PCT) is a public body, as such there are many issues of public accountability. This increases the need to measure performance and maximise that performance through review and development to a greater extent that is found in the commercial environment. The role of a review may be wide ranging from assessing past performance, strengths and weaknesses to the identification of future training needs and changing job definitions. Looking at the Hammersmith and Fulham PCT the trust adopts a people orientated approach appraisal techniques and tools, with the documentation stating that the processes outlined are guides and designed to be flexible to meet the needs of the different departments well as divergent employees (H&F PCT, 2003). 2. Performance Assessments 2.1 Definitions In defining what is meant by performance assessment we can look at general definitions. A good definition states; "Assessment tools help generate reliable feedback, identify the critical behaviours for success, and provide direction for customized development planning" (Morical, 1999; 43). Acas define this further; "Appraisals regularly record an assessment of an employees performance, potential and development needs. The appraisal is an opportunity to take an overall view of work content, loads and volume, to look back on what has been achieved during the reporting period and agree objectives for the next" (Acas, 2003). By looking at the Hammersmith and Fulham document it appears that this definitions both achieved and exceeded with the approach that is taken. It is known for employees to develop and grow in their own interests and those of the employers is much more easily accomplished if it is undertaken with the support and feedback from a constructive employee such as a ...

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